UK
Get in touch at Magic Red Casino
Live chat, 24/7
The fastest answer. Log in so the agent can see your account straight away.
Deposits, withdrawals, verification
Pending withdrawal, a deposit that did not land or documents to upload: it is all in your account area.
First time here?
Create an account in about two minutes and the welcome offer is added to your first deposit.
100% match bonus up to £80
While you wait for our reply, your welcome package is ready to claim.

How we help
Whatever the question, you reach real people who know the site. Tell us what happened and we take it from there.
What to include
Include the e-mail on your account and a short description of the problem. For a missing payment, add the transaction reference.
How fast we reply
We are online 24/7. Typical reply time: a few minutes on live chat.
Escalating an issue
Complaints are logged, reviewed by a second person and answered by e-mail. Keep your reference number for any follow-up.
Taking a break
You can set deposit limits or pause your account from your profile, or ask support to do it. Play is for people aged 18 and over.
Ways to reach us
You can use the chat window on any page or send an e-mail to [email protected]. Both reach the same team and share your history.
Identity checks
Verification protects your balance and is required before payouts. We only ask for what the licence obliges us to check.
We read everything
Every message is read by a person, not a bot. Thank you for helping us improve MagicRed.
Send us a message
Thank you!
Your message has reached our team. We usually reply within a few hours.